Service Dynamics Blog

Introducing Autonomous IT - How to Prepare for the Next Wave of Digital Transformation
Introducing Autonomous IT - How to Prepare for the Next Wave of Digital Transformation

What is Autonomous AI? We are entering a new era where technology is increasingly capable of thinking and acting on its ...

Citizen Development and Low-Code Platforms: A New Era of Empowerment
Citizen Development and Low-Code Platforms: A New Era of Empowerment

Citizen development is a growing concept in business and technology where non-technical employees, often referred to as ...

Getting the Most From Your IT Service Management Partner
Getting the Most From Your IT Service Management Partner

Most large New Zealand organisations have an IT Service Management (ITSM) platform to manage end-to-end delivery of IT s...

Six Key Elements of a successful IT Service Management Strategy
Six Key Elements of a successful IT Service Management Strategy

The delivery and effective management of Enterprise IT service management (ITSM) is a critical aspect for the success of...