Service Dynamics Blog
Citizen Development and Low-Code Platforms: A New Era of Empowerment
Citizen Development and Low-Code Platforms: A New Era of Empowerment
11 Apr 2025Citizen development is a growing concept in business and technology where non-technical employees, often referred to as ...
Getting the Most From Your IT Service Management Partner
Getting the Most From Your IT Service Management Partner
14 Jun 2024Most large New Zealand organisations have an IT Service Management (ITSM) platform to manage end-to-end delivery of IT s...
Do you have a continuous improvement plan for your IT service desk? Here's how to build one.
Do you have a continuous improvement plan for your IT service desk? Here's how to build one.
29 Apr 2024How many times have you heard people complaining that your service desk is too slow to answer or takes too long to fix t...
Six Key Elements of a successful IT Service Management Strategy
Six Key Elements of a successful IT Service Management Strategy
14 Feb 2023The delivery and effective management of Enterprise IT service management (ITSM) is a critical aspect for the success of...
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