Service Dynamics is pleased to announce our new partnership with HaloITSM.
This announcement means that Service Dynamics is now a solution integrator and service provider of leading IT Service Management (ITSM) tool HaloITSM.
We have partnered with HaloITSM so we can provide small-to-medium sized organisations and businesses with an intuitive, easy to use ITSM SaaS solution with rich functionality at a very compelling (price / value) proposition.
HaloITSM aligns very well with the service management needs of New Zealand SME customers who are looking for an ITSM solution with comprehensive capabilities including;
- Incident Management
- Problem Management
- Change Management
- Flexible configuration
- Release & knowledge Management
- CMDB
- Reporting & SLA management
- Process and workflow design
- Asset Management
- ITOM integrations
- and much more.
We're excited about extending our technology partnerships and believe this solution meets a real niche in the market. We welcome HaloITSM to the Service Dynamics portfolio of service management solutions!