--- title: Introducing HaloITSM - IT service management for New Zealand's small-to-medium sized customers... description: We have partnered with HaloITSM to provide small-to-medium sized organisations an intuitive, easy to use ITSM SaaS solution with rich functionality. image: https://blog.servicedynamics.co.nz/hubfs/Website%202022/Partner%20logos/HaloITSM%20-%20Partner%20page.jpg --- [![Service Dynamics Logo - White](https://blog.servicedynamics.co.nz/hs-fs/hubfs/Service%20Dynamics%20Logo%20-%20White.png?width=885&height=342&name=Service%20Dynamics%20Logo%20-%20White.png)](https://www.servicedynamics.co.nz) [![Service Dynamics Logo](https://blog.servicedynamics.co.nz/hs-fs/hubfs/Service%20Dynamics%20Logo.jpg?width=885&height=342&name=Service%20Dynamics%20Logo.jpg) Service Dynamics Logo - White](https://www.servicedynamics.co.nz) ![Service Dynamics Logo](https://blog.servicedynamics.co.nz/hubfs/Service%20Dynamics%20Logo.jpg) - [Services](https://www.servicedynamics.co.nz/services) - [Solutions](https://www.servicedynamics.co.nz/solutions) - [IT Service Management](https://www.servicedynamics.co.nz/solutions/it-service-management) - [Enterprise Service Management](https://www.servicedynamics.co.nz/solutions/enterprise-service-management) - [Process Mapping & Automation](https://www.servicedynamics.co.nz/partners/flowingly) - [Discovery & IT Asset Management](https://www.servicedynamics.co.nz/solutions/it-asset-management) - Cherwell Migration - [Cherwell Migration Service](https://www.servicedynamics.co.nz/partners/cherwell-migration-service) - [Cherwell to ServiceNow Migration](https://www.servicedynamics.co.nz/cherwell-servicenow-migration) - [Cherwell to JSM Migration](https://www.servicedynamics.co.nz/cherwell-jsm-migration) - [Cherwell to Ivanti Migration](https://www.servicedynamics.co.nz/cherwell-ivanti-migration) - [Cherwell to HaloITSM Migration](https://www.servicedynamics.co.nz/cherwell-migration-haloitsm) - [Atlassian Managed Services](https://www.servicedynamics.co.nz/atlassian-managed-services) - [ServiceNow Managed Services](https://lp.servicedynamics.co.nz/servicenow-managed-services) - [Partners](https://www.servicedynamics.co.nz/partners) - [ServiceNow](https://www.servicedynamics.co.nz/partners/servicenow) - [ServiceNow ITAM Assessment](https://www.servicedynamics.co.nz/servicenow-itam-assessment) - [Atlassian](https://www.servicedynamics.co.nz/partners/atlassian) - [Atlassian Training](https://lp.servicedynamics.co.nz/atlassian-training-partner) - [Atlassian Service Collection](https://lp.servicedynamics.co.nz/atlassian-service-collection) - [Atlassian Teamwork Collection](https://blog.servicedynamics.co.nz/introducing-atlassians-teamwork-collection) - [Atlassian License Assessment](https://lp.servicedynamics.co.nz/atlassian-license-assesment) - [Atlassian Managed Services](https://www.servicedynamics.co.nz/atlassian-managed-services) - [Academic License Discount](https://www.servicedynamics.co.nz/atlassian-academic-license) - [Non-Profit License Discount](https://www.servicedynamics.co.nz/atlassian-community-license) - [HaloITSM](https://www.servicedynamics.co.nz/partners/haloitsm) - [HaloPSA](https://lp.servicedynamics.co.nz/partners/halopsa) - [Atera](https://lp.servicedynamics.co.nz/partners/atera) - [Atera ROI Guarantee](https://lp.servicedynamics.co.nz/atera-autonomous-it-guarantee) - [Ivanti](https://www.servicedynamics.co.nz/partners/ivanti) - [Cherwell Service Management](https://www.servicedynamics.co.nz/partners/cherwell-service-management) - [Flowingly](https://www.servicedynamics.co.nz/partners/flowingly) - [Checklist Pro](https://lp.servicedynamics.co.nz/partners/checklist-pro) - [Virima](https://www.servicedynamics.co.nz/partners/virima) - [BeyondTrust](https://www.servicedynamics.co.nz/partners/beyondtrust) - Resources - [Resource Hub](https://www.servicedynamics.co.nz/resources) - [Blog](https://blog.servicedynamics.co.nz) - [About Us](https://www.servicedynamics.co.nz/about) [Get in touch](https://www.servicedynamics.co.nz/contact) # Introducing HaloITSM - IT service management for New Zealand's small-to-medium sized customers... ## Service Dynamics is pleased to announce our new partnership with HaloITSM. This announcement means that Service Dynamics is now a solution integrator and service provider of leading [IT Service Management (ITSM)](https://blog.servicedynamics.co.nz/what-is-it-service-management)tool HaloITSM. We have [partnered with HaloITSM](https://www.servicedynamics.co.nz/partners/haloitsm) so we can provide small-to-medium sized organisations and businesses with an intuitive, easy to use ITSM SaaS solution with rich functionality at a very compelling (price / value) proposition.  HaloITSM aligns very well with the service management needs of New Zealand SME customers who are looking for an ITSM solution with comprehensive capabilities including; - Incident Management - Problem Management - Change Management - Flexible configuration - Release & knowledge Management - CMDB - Reporting & SLA management - Process and workflow design - Asset Management - ITOM integrations - and much more. We're excited about extending our technology partnerships and believe this solution meets a real niche in the market. We welcome HaloITSM to the Service Dynamics portfolio of service management solutions! [Click here to find out more about HaloITSM, register for a demo or set-up your very own HaloITSM trial system for free.](https://www.servicedynamics.co.nz/partners/haloitsm)   [Service Management](https://blog.servicedynamics.co.nz/topic/service-management), [ITSM](https://blog.servicedynamics.co.nz/topic/itsm), [News](https://blog.servicedynamics.co.nz/topic/news), [HaloITSM](https://blog.servicedynamics.co.nz/topic/haloitsm) ##### Like it? Share it: [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/introducing_halo) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/introducing_halo) ### You may also like [Who Is The Leading Cherwell Migration Partner for Australia & New Zealand?](https://blog.servicedynamics.co.nz/leading-cherwell-migration-partner-australia-new-zealand) ##### [Who Is The Leading Cherwell Migration Partner for Australia & New Zealand?](https://blog.servicedynamics.co.nz/leading-cherwell-migration-partner-australia-new-zealand) 8 April, 2025 What’s Happening with Cherwell Service Management? Cherwell Service Management, a popular ITSM solution, is reaching end... [Read this article](https://blog.servicedynamics.co.nz/leading-cherwell-migration-partner-australia-new-zealand) [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/leading-cherwell-migration-partner-australia-new-zealand) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/leading-cherwell-migration-partner-australia-new-zealand) [The Evolution of IT Service Management](https://blog.servicedynamics.co.nz/the-evolution-of-it-service-management) ##### [The Evolution of IT Service Management](https://blog.servicedynamics.co.nz/the-evolution-of-it-service-management) 17 April, 2026 From Mainframe Operations to AI-Driven Enterprise Services For IT Leaders and Technology Decision-Makers [Read this article](https://blog.servicedynamics.co.nz/the-evolution-of-it-service-management) [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/the-evolution-of-it-service-management) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/the-evolution-of-it-service-management) [ITSM Tools - Customisation without fear](https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) ##### [ITSM Tools - Customisation without fear](https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) 13 April, 2016 I am not a perfect human being. I like things for the wrong reasons, buy things based on past fears and occasionally I g... [Read this article](https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) [![Service Dynamics Logo - White](https://www.servicedynamics.co.nz/hubfs/Service%20Dynamics%20Logo%20-%20White.png)](https://blog.servicedynamics.co.nz/) Service Dynamics is a New Zealand-based IT Service Management (ITSM) and Enterprise Service Management (ESM) consultancy. Service Dynamics specializes in consulting, implementation, and managed optimisation for HaloITSM, Jira Service Management (Atlassian), ServiceNow, and Ivanti across NZ enterprise and public sector organisations. 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