Service Dynamics Blog

Why IT needs to lead the charge in digital employee experience (DEX)
Why IT needs to lead the charge in digital employee experience (DEX)
03 Oct 2022

As recruitment competition becomes tight, and customers seek seamless engagements with brands, the digital employee expe...

The Business Value of Integrating ITAM with ITSM
The Business Value of Integrating ITAM with ITSM
25 May 2021

As organisations experience increasing complexity and expanding perimeters, IT professionals are looking to get a better...

Cherwell Clear Conference Europe 2021 Recordings available on-demand...
Cherwell Clear Conference Europe 2021 Recordings available on-demand...
02 Mar 2021

Cherwell has just finished its customer conference in Europe. This conference was called Clear 2021 and the audience was...

Microsoft Teams Integration for Cherwell Service Management
Microsoft Teams Integration for Cherwell Service Management
25 Feb 2021

Cherwell Service Management offers a free Microsoft Teams Integration mApp that enables strong collaboration between Che...

Ivanti Cherwell Announcement Jan 2021
Ivanti Cherwell Announcement Jan 2021
27 Jan 2021

Ivanti to Acquire Cherwell to Enable End‑to‑End Service and Asset Management The combination cements Ivanti’s position a...

Is DevOps the next ITIL? Part Two
Is DevOps the next ITIL? Part Two
07 Apr 2016

In a previous blog I asked the question - Is DevOps the next ITIL? The short answer is no! Read on to understand my reas...