Service Dynamics Blog

Citizen Development and Low-Code Platforms: A New Era of Empowerment
Citizen Development and Low-Code Platforms: A New Era of Empowerment

Citizen development is a growing concept in business and technology where non-technical employees, often referred to as ...

The new twisted definition of DevOps
The new twisted definition of DevOps

This blog is inspired directly from this podcast from notable industry luminaries at Cloud Technology Partners and CSC. ...

Important considerations for bimodal change management
Important considerations for bimodal change management

The hot topic around the Service Management water cooler at the moment is the concept of bimodal change and how the adop...

Is BusDevOps the next cab off the rank?
Is BusDevOps the next cab off the rank?

One of the areas that I have been trying to grapple with since starting to understand the DevOps approach is - how does ...

Is DevOps the next ITIL? Part Two
Is DevOps the next ITIL? Part Two

In a previous blog I asked the question - Is DevOps the next ITIL? The short answer is no! Read on to understand my reas...

Is DevOps the next ITIL? Part One
Is DevOps the next ITIL? Part One

The IT Infrastructure Library has come a long way from its humble beginnings in the 90's. DevOps has shot to the top of ...