Service Dynamics Blog
The Evolution of IT Service Management
From Mainframe Operations to AI-Driven Enterprise Services For IT Leaders and Technology Decision-Makers Executive Summa...
Citizen Development and Low-Code Platforms: A New Era of Empowerment
Citizen development is a growing concept in business and technology where non-technical employees, often referred to as ...
The new twisted definition of DevOps
This blog is inspired directly from this podcast from notable industry luminaries at Cloud Technology Partners and CSC. ...
Important considerations for bimodal change management
The hot topic around the Service Management water cooler at the moment is the concept of bimodal change and how the adop...
Is BusDevOps the next cab off the rank?
One of the areas that I have been trying to grapple with since starting to understand the DevOps approach is - how does ...
Is DevOps the next ITIL? Part Two
In a previous blog I asked the question - Is DevOps the next ITIL? The short answer is no! Read on to understand my reas...
Is DevOps the next ITIL? Part One
The IT Infrastructure Library has come a long way from its humble beginnings in the 90's. DevOps has shot to the top of ...