Service Dynamics Blog

11 Apr 2025

Citizen development is a growing concept in business and technology where non-technical employees, often referred to as ...

27 Jul 2016

This blog is inspired directly from this podcast from notable industry luminaries at Cloud Technology Partners and CSC. ...

01 Jul 2016

The hot topic around the Service Management water cooler at the moment is the concept of bimodal change and how the adop...

03 Jun 2016

One of the areas that I have been trying to grapple with since starting to understand the DevOps approach is - how does ...

07 Apr 2016

In a previous blog I asked the question - Is DevOps the next ITIL? The short answer is no! Read on to understand my reas...

11 Mar 2016

The IT Infrastructure Library has come a long way from its humble beginnings in the 90's. DevOps has shot to the top of ...