An Introduction to Service Integration and Management (SIAM)

By Philip Venables on 22 Sep 2016

This blog was originally posted on the ViFX blog on 21 September 2016 - click here to view.

Many IT organisations today are outsourcing (either internally or externally) their services to meet their unique business needs, lower the cost of services, or simply drive innovation. Some of them are transitioning from a single vendor outsourcing model to a multi-sourced operating model, which is ultimately leading to an extraordinary increase of complexity in managing multiple suppliers.

Topics: SIAM
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