--- title: Service Dynamics Blog (3) description: Service Dynamics is leading the charge on building a powerful ITSM & ESM solutions (3) --- [![Service Dynamics Logo - White](https://blog.servicedynamics.co.nz/hs-fs/hubfs/Service%20Dynamics%20Logo%20-%20White.png?width=885&height=342&name=Service%20Dynamics%20Logo%20-%20White.png)](https://www.servicedynamics.co.nz) [![Service Dynamics Logo](https://blog.servicedynamics.co.nz/hs-fs/hubfs/Service%20Dynamics%20Logo.jpg?width=885&height=342&name=Service%20Dynamics%20Logo.jpg) Service Dynamics Logo - White](https://www.servicedynamics.co.nz) ![Service Dynamics Logo](https://blog.servicedynamics.co.nz/hubfs/Service%20Dynamics%20Logo.jpg) - [Services](https://www.servicedynamics.co.nz/services) - [Solutions](https://www.servicedynamics.co.nz/solutions) - [IT Service Management](https://www.servicedynamics.co.nz/solutions/it-service-management) - [Enterprise Service Management](https://www.servicedynamics.co.nz/solutions/enterprise-service-management) - [Process Mapping & Automation](https://www.servicedynamics.co.nz/partners/flowingly) - [Discovery & IT Asset Management](https://www.servicedynamics.co.nz/solutions/it-asset-management) - Cherwell Migration - [Cherwell Migration Service](https://www.servicedynamics.co.nz/partners/cherwell-migration-service) - [Cherwell to ServiceNow Migration](https://www.servicedynamics.co.nz/cherwell-servicenow-migration) - [Cherwell to JSM Migration](https://www.servicedynamics.co.nz/cherwell-jsm-migration) - [Cherwell to Ivanti Migration](https://www.servicedynamics.co.nz/cherwell-ivanti-migration) - [Cherwell to HaloITSM Migration](https://www.servicedynamics.co.nz/cherwell-migration-haloitsm) - [Atlassian Managed Services](https://www.servicedynamics.co.nz/atlassian-managed-services) - [ServiceNow Managed Services](https://lp.servicedynamics.co.nz/servicenow-managed-services) - [Partners](https://www.servicedynamics.co.nz/partners) - [ServiceNow](https://www.servicedynamics.co.nz/partners/servicenow) - [ServiceNow ITAM Assessment](https://www.servicedynamics.co.nz/servicenow-itam-assessment) - [Atlassian](https://www.servicedynamics.co.nz/partners/atlassian) - [Atlassian Training](https://lp.servicedynamics.co.nz/atlassian-training-partner) - [Atlassian Service Collection](https://lp.servicedynamics.co.nz/atlassian-service-collection) - [Atlassian Teamwork Collection](https://blog.servicedynamics.co.nz/introducing-atlassians-teamwork-collection) - [Atlassian License Assessment](https://lp.servicedynamics.co.nz/atlassian-license-assesment) - [Atlassian Managed Services](https://www.servicedynamics.co.nz/atlassian-managed-services) - [Academic License Discount](https://www.servicedynamics.co.nz/atlassian-academic-license) - [Non-Profit License Discount](https://www.servicedynamics.co.nz/atlassian-community-license) - [HaloITSM](https://www.servicedynamics.co.nz/partners/haloitsm) - [HaloPSA](https://lp.servicedynamics.co.nz/partners/halopsa) - [Atera](https://lp.servicedynamics.co.nz/partners/atera) - [Atera ROI Guarantee](https://lp.servicedynamics.co.nz/atera-autonomous-it-guarantee) - [Ivanti](https://www.servicedynamics.co.nz/partners/ivanti) - [Cherwell Service Management](https://www.servicedynamics.co.nz/partners/cherwell-service-management) - [Flowingly](https://www.servicedynamics.co.nz/partners/flowingly) - [Checklist Pro](https://lp.servicedynamics.co.nz/partners/checklist-pro) - [Virima](https://www.servicedynamics.co.nz/partners/virima) - [BeyondTrust](https://www.servicedynamics.co.nz/partners/beyondtrust) - Resources - [Resource Hub](https://www.servicedynamics.co.nz/resources) - [Blog](https://blog.servicedynamics.co.nz) - [About Us](https://www.servicedynamics.co.nz/about) [Get in touch](https://www.servicedynamics.co.nz/contact) # Service Dynamics Blog [8 reasons you need an automated IT Discovery and Asset Management tool](https://blog.servicedynamics.co.nz/8-reasons-you-need-an-automated-it-discovery-and-asset-management-tool) ##### [8 reasons you need an automated IT Discovery and Asset Management tool](https://blog.servicedynamics.co.nz/8-reasons-you-need-an-automated-it-discovery-and-asset-management-tool) Automated IT discovery tools are often overlooked Your IT environment is constantly changing. Applications are continuou... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/8-reasons-you-need-an-automated-it-discovery-and-asset-management-tool) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/8-reasons-you-need-an-automated-it-discovery-and-asset-management-tool) 13 Nov 2022 [Why IT needs to lead the charge in digital employee experience (DEX)](https://blog.servicedynamics.co.nz/why-it-needs-to-lead-the-charge-in-digital-employee-experience-dex) ##### [Why IT needs to lead the charge in digital employee experience (DEX)](https://blog.servicedynamics.co.nz/why-it-needs-to-lead-the-charge-in-digital-employee-experience-dex) As recruitment competition becomes tight, and customers seek seamless engagements with brands, the digital employee expe... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/why-it-needs-to-lead-the-charge-in-digital-employee-experience-dex) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/why-it-needs-to-lead-the-charge-in-digital-employee-experience-dex) 03 Oct 2022 [Introduction to Digital Employee Experience](https://blog.servicedynamics.co.nz/introduction-to-digital-employee-experience) ##### [Introduction to Digital Employee Experience](https://blog.servicedynamics.co.nz/introduction-to-digital-employee-experience) You’d be hard pressed to find a job today that isn’t touched, in some way, by technology. The way that employees carry o... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/introduction-to-digital-employee-experience) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/introduction-to-digital-employee-experience) 26 Sep 2022 [3 Reasons to Ditch Your ITSM Solution for a No-Code One](https://blog.servicedynamics.co.nz/3-reasons-to-ditch-your-itsm-solution-for-a-no-code-one) ##### [3 Reasons to Ditch Your ITSM Solution for a No-Code One](https://blog.servicedynamics.co.nz/3-reasons-to-ditch-your-itsm-solution-for-a-no-code-one) With an increased shift to hybrid and remote work environments, IT teams have had to adapt their support models to meet ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/3-reasons-to-ditch-your-itsm-solution-for-a-no-code-one) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/3-reasons-to-ditch-your-itsm-solution-for-a-no-code-one) 01 Aug 2022 [5 Reasons Efficient IT Asset Management (ITAM) Is Key to your Business](https://blog.servicedynamics.co.nz/5-reasons-it-asset-management-itam-is-key-to-your-business) ##### [5 Reasons Efficient IT Asset Management (ITAM) Is Key to your Business](https://blog.servicedynamics.co.nz/5-reasons-it-asset-management-itam-is-key-to-your-business) Regardless of industry, businesses are relying more and more on technology to succeed. As a consequence, IT teams are fa... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/5-reasons-it-asset-management-itam-is-key-to-your-business) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/5-reasons-it-asset-management-itam-is-key-to-your-business) 28 Jul 2022 [Does your Service Management solution meet the needs of a modern organisation?](https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) ##### [Does your Service Management solution meet the needs of a modern organisation?](https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) You are probably well aware of the benefits of IT Service Management (ITSM) and Enterprise Service Management (ESM). The... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) 25 Oct 2021 [Are your medical devices protected from cyber-attacks? Patient safety, data confidentiality and service availability for your users depend on it.](https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) ##### [Are your medical devices protected from cyber-attacks? Patient safety, data confidentiality and service availability for your users depend on it.](https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) Covid-19 has put a massive strain on the healthcare industry worldwide and adding to this is a major increase in securit... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) 14 Sep 2021 [Market leading ITSM tools at your fingertips](https://blog.servicedynamics.co.nz/market-leading-itsm-tools-at-your-fingertips) ##### [Market leading ITSM tools at your fingertips](https://blog.servicedynamics.co.nz/market-leading-itsm-tools-at-your-fingertips) At Service Dynamics we deliver effective and efficient IT and Enterprise Service Management solutions and are experts in... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/market-leading-itsm-tools-at-your-fingertips) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/market-leading-itsm-tools-at-your-fingertips) 09 Sep 2021 [The Business Value of Integrating ITAM with ITSM](https://blog.servicedynamics.co.nz/itam_and_itsm) ##### [The Business Value of Integrating ITAM with ITSM](https://blog.servicedynamics.co.nz/itam_and_itsm) As organisations experience increasing complexity and expanding perimeters, IT professionals are looking to get a better... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/itam_and_itsm) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/itam_and_itsm) 25 May 2021 [Cherwell Clear Conference Europe 2021 Recordings available on-demand...](https://blog.servicedynamics.co.nz/clear_europe_2021) ##### [Cherwell Clear Conference Europe 2021 Recordings available on-demand...](https://blog.servicedynamics.co.nz/clear_europe_2021) Cherwell has just finished its customer conference in Europe. This conference was called Clear 2021 and the audience was... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/clear_europe_2021) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/clear_europe_2021) 02 Mar 2021 [Microsoft Teams Integration for Cherwell Service Management](https://blog.servicedynamics.co.nz/microsoft_teams_mapp_2021) ##### [Microsoft Teams Integration for Cherwell Service Management](https://blog.servicedynamics.co.nz/microsoft_teams_mapp_2021) Cherwell Service Management offers a free Microsoft Teams Integration mApp that enables strong collaboration between Che... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/microsoft_teams_mapp_2021) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/microsoft_teams_mapp_2021) 25 Feb 2021 [Introducing HaloITSM - IT service management for New Zealand's small-to-medium sized customers...](https://blog.servicedynamics.co.nz/introducing_halo) ##### [Introducing HaloITSM - IT service management for New Zealand's small-to-medium sized customers...](https://blog.servicedynamics.co.nz/introducing_halo) Service Dynamics is pleased to announce our new partnership with HaloITSM. This announcement means that Service Dynamics... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/introducing_halo) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/introducing_halo) 11 Feb 2021 [What I learned about winning one Saturday afternoon.](https://blog.servicedynamics.co.nz/learning-about-winning) ##### [What I learned about winning one Saturday afternoon.](https://blog.servicedynamics.co.nz/learning-about-winning) I was fortunate enough to have been invited to judge the Rotary Club of Plimmerton’s North Island Best Speech Competitio... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/learning-about-winning) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/learning-about-winning) 23 Jun 2018 [An Introduction to Service Integration and Management (SIAM)](https://blog.servicedynamics.co.nz/an-introduction-to-service-integration-and-management-siam) ##### [An Introduction to Service Integration and Management (SIAM)](https://blog.servicedynamics.co.nz/an-introduction-to-service-integration-and-management-siam) Many IT organisations today are outsourcing (either internally or externally) their services to meet their unique busine... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/an-introduction-to-service-integration-and-management-siam) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/an-introduction-to-service-integration-and-management-siam) 22 Sep 2016 [The new twisted definition of DevOps](https://blog.servicedynamics.co.nz/the-new-twisted-definition-of-devops) ##### [The new twisted definition of DevOps](https://blog.servicedynamics.co.nz/the-new-twisted-definition-of-devops) This blog is inspired directly from this podcast from notable industry luminaries at Cloud Technology Partners and CSC. ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/the-new-twisted-definition-of-devops) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/the-new-twisted-definition-of-devops) 27 Jul 2016 [Important considerations for bimodal change management](https://blog.servicedynamics.co.nz/important-considerations-for-bimodal-change-management) ##### [Important considerations for bimodal change management](https://blog.servicedynamics.co.nz/important-considerations-for-bimodal-change-management) The hot topic around the Service Management water cooler at the moment is the concept of bimodal change and how the adop... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/important-considerations-for-bimodal-change-management) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/important-considerations-for-bimodal-change-management) 01 Jul 2016 [Is BusDevOps the next cab off the rank?](https://blog.servicedynamics.co.nz/is-busdevops-the-next-cab-off-the-rank) ##### [Is BusDevOps the next cab off the rank?](https://blog.servicedynamics.co.nz/is-busdevops-the-next-cab-off-the-rank) One of the areas that I have been trying to grapple with since starting to understand the DevOps approach is - how does ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/is-busdevops-the-next-cab-off-the-rank) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/is-busdevops-the-next-cab-off-the-rank) 03 Jun 2016 [ITSM Tools - Customisation without fear](https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) ##### [ITSM Tools - Customisation without fear](https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) I am not a perfect human being. I like things for the wrong reasons, buy things based on past fears and occasionally I g... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) 14 Apr 2016 [Is DevOps the next ITIL? Part Two](https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-two) ##### [Is DevOps the next ITIL? Part Two](https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-two) In a previous blog I asked the question - Is DevOps the next ITIL? The short answer is no! Read on to understand my reas... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-two) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-two) 07 Apr 2016 [Is DevOps the next ITIL? Part One](https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-one) ##### [Is DevOps the next ITIL? Part One](https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-one) The IT Infrastructure Library has come a long way from its humble beginnings in the 90's. DevOps has shot to the top of ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-one) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-one) 11 Mar 2016 [Prev](https://blog.servicedynamics.co.nz/page/2) [1](https://blog.servicedynamics.co.nz/page/1) [2](https://blog.servicedynamics.co.nz/page/2) [3](https://blog.servicedynamics.co.nz/page/3) Next ##### Subscribe to get latest posts straight to your inbox 👇 ##### Popular Posts [Does your Service Management solu...](https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) 25 October, 2021 [Are your medical devices protecte...](https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) 14 September, 2021 [Understanding NZ Governments Upda...](https://blog.servicedynamics.co.nz/understanding-updated-zealands-government-procurement-rules) 20 November, 2025 [![Service Dynamics Logo - White](https://www.servicedynamics.co.nz/hubfs/Service%20Dynamics%20Logo%20-%20White.png)](https://blog.servicedynamics.co.nz/) Service Dynamics is a New Zealand-based IT Service Management (ITSM) and Enterprise Service Management (ESM) consultancy. Service Dynamics specializes in consulting, implementation, and managed optimisation for HaloITSM, Jira Service Management (Atlassian), ServiceNow, and Ivanti across NZ enterprise and public sector organisations. [linkedin](https://www.linkedin.com/company/service-dynamics-nz/) [share-alt](https://blog.servicedynamics.co.nz) [envelope](https://www.servicedynamics.co.nz/contact) © 2026 Service Dynamics. 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