--- title: Service Dynamics Blog (3) description: Service Dynamics is leading the charge on building a powerful ITSM & ESM solutions (3) --- [![Service Dynamics Logo - White](https://blog.servicedynamics.co.nz/hs-fs/hubfs/Service%20Dynamics%20Logo%20-%20White.png?width=885&height=342&name=Service%20Dynamics%20Logo%20-%20White.png)](https://www.servicedynamics.co.nz) [![Service Dynamics Logo](https://blog.servicedynamics.co.nz/hs-fs/hubfs/Service%20Dynamics%20Logo.jpg?width=885&height=342&name=Service%20Dynamics%20Logo.jpg) Service Dynamics Logo - White](https://www.servicedynamics.co.nz) ![Service Dynamics Logo](https://blog.servicedynamics.co.nz/hubfs/Service%20Dynamics%20Logo.jpg) - [Services](https://www.servicedynamics.co.nz/services) - [Solutions](https://www.servicedynamics.co.nz/solutions) - [IT Service Management](https://www.servicedynamics.co.nz/solutions/it-service-management) - [Enterprise Service Management](https://www.servicedynamics.co.nz/solutions/enterprise-service-management) - [Process Mapping & Automation](https://www.servicedynamics.co.nz/partners/flowingly) - [Discovery & IT Asset Management](https://www.servicedynamics.co.nz/solutions/it-asset-management) - Cherwell Migration - [Cherwell Migration Service](https://www.servicedynamics.co.nz/partners/cherwell-migration-service) - [Cherwell to ServiceNow Migration](https://www.servicedynamics.co.nz/cherwell-servicenow-migration) - [Cherwell to JSM Migration](https://www.servicedynamics.co.nz/cherwell-jsm-migration) - [Cherwell to Ivanti Migration](https://www.servicedynamics.co.nz/cherwell-ivanti-migration) - [Cherwell to HaloITSM Migration](https://www.servicedynamics.co.nz/cherwell-migration-haloitsm) - [Atlassian Managed Services](https://www.servicedynamics.co.nz/atlassian-managed-services) - [ServiceNow Managed Services](https://lp.servicedynamics.co.nz/servicenow-managed-services) - [Partners](https://www.servicedynamics.co.nz/partners) - [ServiceNow](https://www.servicedynamics.co.nz/partners/servicenow) - [ServiceNow ITAM Assessment](https://www.servicedynamics.co.nz/servicenow-itam-assessment) - [Atlassian](https://www.servicedynamics.co.nz/partners/atlassian) - [Atlassian Training](https://lp.servicedynamics.co.nz/atlassian-training-partner) - [Atlassian Service Collection](https://lp.servicedynamics.co.nz/atlassian-service-collection) - [Atlassian Teamwork Collection](https://blog.servicedynamics.co.nz/introducing-atlassians-teamwork-collection) - [Atlassian License Assessment](https://lp.servicedynamics.co.nz/atlassian-license-assesment) - [Atlassian Managed Services](https://www.servicedynamics.co.nz/atlassian-managed-services) - [Academic License Discount](https://www.servicedynamics.co.nz/atlassian-academic-license) - [Non-Profit License Discount](https://www.servicedynamics.co.nz/atlassian-community-license) - [HaloITSM](https://www.servicedynamics.co.nz/partners/haloitsm) - [HaloPSA](https://lp.servicedynamics.co.nz/partners/halopsa) - [Atera](https://lp.servicedynamics.co.nz/partners/atera) - [Atera ROI Guarantee](https://lp.servicedynamics.co.nz/atera-autonomous-it-guarantee) - [Ivanti](https://www.servicedynamics.co.nz/partners/ivanti) - [Cherwell Service Management](https://www.servicedynamics.co.nz/partners/cherwell-service-management) - [Flowingly](https://www.servicedynamics.co.nz/partners/flowingly) - [Checklist Pro](https://lp.servicedynamics.co.nz/partners/checklist-pro) - [Virima](https://www.servicedynamics.co.nz/partners/virima) - [BeyondTrust](https://www.servicedynamics.co.nz/partners/beyondtrust) - Resources - [Resource Hub](https://www.servicedynamics.co.nz/resources) - [Blog](https://blog.servicedynamics.co.nz) - [About Us](https://www.servicedynamics.co.nz/about) [Get in touch](https://www.servicedynamics.co.nz/contact) # Service Dynamics Blog [Why IT needs to lead the charge in digital employee experience (DEX)](https://blog.servicedynamics.co.nz/why-it-needs-to-lead-the-charge-in-digital-employee-experience-dex) ##### [Why IT needs to lead the charge in digital employee experience (DEX)](https://blog.servicedynamics.co.nz/why-it-needs-to-lead-the-charge-in-digital-employee-experience-dex) As recruitment competition becomes tight, and customers seek seamless engagements with brands, the digital employee expe... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/why-it-needs-to-lead-the-charge-in-digital-employee-experience-dex) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/why-it-needs-to-lead-the-charge-in-digital-employee-experience-dex) 03 Oct 2022 [Introduction to Digital Employee Experience](https://blog.servicedynamics.co.nz/introduction-to-digital-employee-experience) ##### [Introduction to Digital Employee Experience](https://blog.servicedynamics.co.nz/introduction-to-digital-employee-experience) You’d be hard pressed to find a job today that isn’t touched, in some way, by technology. The way that employees carry o... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/introduction-to-digital-employee-experience) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/introduction-to-digital-employee-experience) 26 Sep 2022 [3 Reasons to Ditch Your ITSM Solution for a No-Code One](https://blog.servicedynamics.co.nz/3-reasons-to-ditch-your-itsm-solution-for-a-no-code-one) ##### [3 Reasons to Ditch Your ITSM Solution for a No-Code One](https://blog.servicedynamics.co.nz/3-reasons-to-ditch-your-itsm-solution-for-a-no-code-one) With an increased shift to hybrid and remote work environments, IT teams have had to adapt their support models to meet ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/3-reasons-to-ditch-your-itsm-solution-for-a-no-code-one) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/3-reasons-to-ditch-your-itsm-solution-for-a-no-code-one) 01 Aug 2022 [5 Reasons Efficient IT Asset Management (ITAM) Is Key to your Business](https://blog.servicedynamics.co.nz/5-reasons-it-asset-management-itam-is-key-to-your-business) ##### [5 Reasons Efficient IT Asset Management (ITAM) Is Key to your Business](https://blog.servicedynamics.co.nz/5-reasons-it-asset-management-itam-is-key-to-your-business) Regardless of industry, businesses are relying more and more on technology to succeed. As a consequence, IT teams are fa... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/5-reasons-it-asset-management-itam-is-key-to-your-business) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/5-reasons-it-asset-management-itam-is-key-to-your-business) 28 Jul 2022 [Does your Service Management solution meet the needs of a modern organisation?](https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) ##### [Does your Service Management solution meet the needs of a modern organisation?](https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) You are probably well aware of the benefits of IT Service Management (ITSM) and Enterprise Service Management (ESM). The... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) 25 Oct 2021 [Are your medical devices protected from cyber-attacks? Patient safety, data confidentiality and service availability for your users depend on it.](https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) ##### [Are your medical devices protected from cyber-attacks? Patient safety, data confidentiality and service availability for your users depend on it.](https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) Covid-19 has put a massive strain on the healthcare industry worldwide and adding to this is a major increase in securit... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) 14 Sep 2021 [Market leading ITSM tools at your fingertips](https://blog.servicedynamics.co.nz/market-leading-itsm-tools-at-your-fingertips) ##### [Market leading ITSM tools at your fingertips](https://blog.servicedynamics.co.nz/market-leading-itsm-tools-at-your-fingertips) At Service Dynamics we deliver effective and efficient IT and Enterprise Service Management solutions and are experts in... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/market-leading-itsm-tools-at-your-fingertips) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/market-leading-itsm-tools-at-your-fingertips) 09 Sep 2021 [The Business Value of Integrating ITAM with ITSM](https://blog.servicedynamics.co.nz/itam_and_itsm) ##### [The Business Value of Integrating ITAM with ITSM](https://blog.servicedynamics.co.nz/itam_and_itsm) As organisations experience increasing complexity and expanding perimeters, IT professionals are looking to get a better... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/itam_and_itsm) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/itam_and_itsm) 25 May 2021 [Cherwell Clear Conference Europe 2021 Recordings available on-demand...](https://blog.servicedynamics.co.nz/clear_europe_2021) ##### [Cherwell Clear Conference Europe 2021 Recordings available on-demand...](https://blog.servicedynamics.co.nz/clear_europe_2021) Cherwell has just finished its customer conference in Europe. This conference was called Clear 2021 and the audience was... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/clear_europe_2021) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/clear_europe_2021) 02 Mar 2021 [Microsoft Teams Integration for Cherwell Service Management](https://blog.servicedynamics.co.nz/microsoft_teams_mapp_2021) ##### [Microsoft Teams Integration for Cherwell Service Management](https://blog.servicedynamics.co.nz/microsoft_teams_mapp_2021) Cherwell Service Management offers a free Microsoft Teams Integration mApp that enables strong collaboration between Che... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/microsoft_teams_mapp_2021) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/microsoft_teams_mapp_2021) 25 Feb 2021 [Introducing HaloITSM - IT service management for New Zealand's small-to-medium sized customers...](https://blog.servicedynamics.co.nz/introducing_halo) ##### [Introducing HaloITSM - IT service management for New Zealand's small-to-medium sized customers...](https://blog.servicedynamics.co.nz/introducing_halo) Service Dynamics is pleased to announce our new partnership with HaloITSM. This announcement means that Service Dynamics... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/introducing_halo) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/introducing_halo) 11 Feb 2021 [What I learned about winning one Saturday afternoon.](https://blog.servicedynamics.co.nz/learning-about-winning) ##### [What I learned about winning one Saturday afternoon.](https://blog.servicedynamics.co.nz/learning-about-winning) I was fortunate enough to have been invited to judge the Rotary Club of Plimmerton’s North Island Best Speech Competitio... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/learning-about-winning) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/learning-about-winning) 23 Jun 2018 [An Introduction to Service Integration and Management (SIAM)](https://blog.servicedynamics.co.nz/an-introduction-to-service-integration-and-management-siam) ##### [An Introduction to Service Integration and Management (SIAM)](https://blog.servicedynamics.co.nz/an-introduction-to-service-integration-and-management-siam) Many IT organisations today are outsourcing (either internally or externally) their services to meet their unique busine... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/an-introduction-to-service-integration-and-management-siam) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/an-introduction-to-service-integration-and-management-siam) 22 Sep 2016 [The new twisted definition of DevOps](https://blog.servicedynamics.co.nz/the-new-twisted-definition-of-devops) ##### [The new twisted definition of DevOps](https://blog.servicedynamics.co.nz/the-new-twisted-definition-of-devops) This blog is inspired directly from this podcast from notable industry luminaries at Cloud Technology Partners and CSC. ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/the-new-twisted-definition-of-devops) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/the-new-twisted-definition-of-devops) 27 Jul 2016 [Important considerations for bimodal change management](https://blog.servicedynamics.co.nz/important-considerations-for-bimodal-change-management) ##### [Important considerations for bimodal change management](https://blog.servicedynamics.co.nz/important-considerations-for-bimodal-change-management) The hot topic around the Service Management water cooler at the moment is the concept of bimodal change and how the adop... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/important-considerations-for-bimodal-change-management) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/important-considerations-for-bimodal-change-management) 01 Jul 2016 [Is BusDevOps the next cab off the rank?](https://blog.servicedynamics.co.nz/is-busdevops-the-next-cab-off-the-rank) ##### [Is BusDevOps the next cab off the rank?](https://blog.servicedynamics.co.nz/is-busdevops-the-next-cab-off-the-rank) One of the areas that I have been trying to grapple with since starting to understand the DevOps approach is - how does ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/is-busdevops-the-next-cab-off-the-rank) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/is-busdevops-the-next-cab-off-the-rank) 03 Jun 2016 [ITSM Tools - Customisation without fear](https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) ##### [ITSM Tools - Customisation without fear](https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) I am not a perfect human being. I like things for the wrong reasons, buy things based on past fears and occasionally I g... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/itsm-tools-customisation-without-fear) 14 Apr 2016 [Is DevOps the next ITIL? Part Two](https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-two) ##### [Is DevOps the next ITIL? Part Two](https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-two) In a previous blog I asked the question - Is DevOps the next ITIL? The short answer is no! Read on to understand my reas... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-two) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-two) 07 Apr 2016 [Is DevOps the next ITIL? Part One](https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-one) ##### [Is DevOps the next ITIL? Part One](https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-one) The IT Infrastructure Library has come a long way from its humble beginnings in the 90's. DevOps has shot to the top of ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-one) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/is-devops-the-next-itil-part-one) 11 Mar 2016 [Prev](https://blog.servicedynamics.co.nz/page/2) [1](https://blog.servicedynamics.co.nz/page/1) [2](https://blog.servicedynamics.co.nz/page/2) [3](https://blog.servicedynamics.co.nz/page/3) Next ##### Subscribe to get latest posts straight to your inbox 👇 ##### Popular Posts [Does your Service Management solu...](https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) 25 October, 2021 [Are your medical devices protecte...](https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) 14 September, 2021 [Understanding NZ Governments Upda...](https://blog.servicedynamics.co.nz/understanding-updated-zealands-government-procurement-rules) 20 November, 2025 [![Service Dynamics Logo - White](https://www.servicedynamics.co.nz/hubfs/Service%20Dynamics%20Logo%20-%20White.png)](https://blog.servicedynamics.co.nz/) New Zealand’s multi-platform, multi-services-capable Enterprise Service Management specialist. 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