Service Dynamics Blog
The Business Value of Integrating ITAM with ITSM
25 May 2021As organisations experience increasing complexity and expanding perimeters, IT professionals are looking to get a better...
Cherwell Clear Conference Europe 2021 Recordings available on-demand...
02 Mar 2021Cherwell has just finished its customer conference in Europe. This conference was called Clear 2021 and the audience was...
Microsoft Teams Integration for Cherwell Service Management
25 Feb 2021Cherwell Service Management offers a free Microsoft Teams Integration mApp that enables strong collaboration between Che...
Introducing HaloITSM service management for New Zealand's small-to-medium sized customers...
11 Feb 2021Service Dynamics is pleased to announce our new partnership with HaloITSM. This announcement means that Service Dynamics...
ITSM Market Reports (Feb 2021)
05 Feb 2021Info-Tech’s Data Quadrant and Emotional Footprint Reports provides customers with valuable market and competitive insigh...
Ivanti Cherwell Announcement Jan 2021
27 Jan 2021Ivanti to Acquire Cherwell to Enable End‑to‑End Service and Asset Management The combination cements Ivanti’s position a...
What I learned about winning one Saturday afternoon.
23 Jun 2018I was fortunate enough to have been invited to judge the Rotary Club of Plimmerton’s North Island Best Speech Competitio...
An Introduction to Service Integration and Management (SIAM)
22 Sep 2016Many IT organisations today are outsourcing (either internally or externally) their services to meet their unique busine...
The new twisted definition of DevOps
27 Jul 2016This blog is inspired directly from this podcast from notable industry luminaries at Cloud Technology Partners and CSC. ...
Important considerations for bimodal change management
01 Jul 2016The hot topic around the Service Management water cooler at the moment is the concept of bimodal change and how the adop...