--- title: Service Dynamics Blog (2) description: Service Dynamics is leading the charge on building a powerful ITSM & ESM solutions (2) --- [![Service Dynamics Logo - White](https://blog.servicedynamics.co.nz/hs-fs/hubfs/Service%20Dynamics%20Logo%20-%20White.png?width=885&height=342&name=Service%20Dynamics%20Logo%20-%20White.png)](https://www.servicedynamics.co.nz) [![Service Dynamics Logo](https://blog.servicedynamics.co.nz/hs-fs/hubfs/Service%20Dynamics%20Logo.jpg?width=885&height=342&name=Service%20Dynamics%20Logo.jpg) Service Dynamics Logo - White](https://www.servicedynamics.co.nz) ![Service Dynamics Logo](https://blog.servicedynamics.co.nz/hubfs/Service%20Dynamics%20Logo.jpg) - [Services](https://www.servicedynamics.co.nz/services) - [Solutions](https://www.servicedynamics.co.nz/solutions) - [IT Service Management](https://www.servicedynamics.co.nz/solutions/it-service-management) - [Enterprise Service Management](https://www.servicedynamics.co.nz/solutions/enterprise-service-management) - [Process Mapping & Automation](https://www.servicedynamics.co.nz/partners/flowingly) - [Discovery & IT Asset Management](https://www.servicedynamics.co.nz/solutions/it-asset-management) - Cherwell Migration - [Cherwell Migration Service](https://www.servicedynamics.co.nz/partners/cherwell-migration-service) - [Cherwell to ServiceNow Migration](https://www.servicedynamics.co.nz/cherwell-servicenow-migration) - [Cherwell to JSM Migration](https://www.servicedynamics.co.nz/cherwell-jsm-migration) - [Cherwell to Ivanti Migration](https://www.servicedynamics.co.nz/cherwell-ivanti-migration) - [Cherwell to HaloITSM Migration](https://www.servicedynamics.co.nz/cherwell-migration-haloitsm) - [Atlassian Managed Services](https://www.servicedynamics.co.nz/atlassian-managed-services) - [ServiceNow Managed Services](https://lp.servicedynamics.co.nz/servicenow-managed-services) - [Partners](https://www.servicedynamics.co.nz/partners) - [ServiceNow](https://www.servicedynamics.co.nz/partners/servicenow) - [ServiceNow ITAM Assessment](https://www.servicedynamics.co.nz/servicenow-itam-assessment) - [Atlassian](https://www.servicedynamics.co.nz/partners/atlassian) - [Atlassian Training](https://lp.servicedynamics.co.nz/atlassian-training-partner) - [Atlassian Service Collection](https://lp.servicedynamics.co.nz/atlassian-service-collection) - [Atlassian Teamwork Collection](https://blog.servicedynamics.co.nz/introducing-atlassians-teamwork-collection) - [Atlassian License Assessment](https://lp.servicedynamics.co.nz/atlassian-license-assesment) - [Atlassian Managed Services](https://www.servicedynamics.co.nz/atlassian-managed-services) - [Academic License Discount](https://www.servicedynamics.co.nz/atlassian-academic-license) - [Non-Profit License Discount](https://www.servicedynamics.co.nz/atlassian-community-license) - [HaloITSM](https://www.servicedynamics.co.nz/partners/haloitsm) - [HaloPSA](https://lp.servicedynamics.co.nz/partners/halopsa) - [Atera](https://lp.servicedynamics.co.nz/partners/atera) - [Atera ROI Guarantee](https://lp.servicedynamics.co.nz/atera-autonomous-it-guarantee) - [Ivanti](https://www.servicedynamics.co.nz/partners/ivanti) - [Cherwell Service Management](https://www.servicedynamics.co.nz/partners/cherwell-service-management) - [Flowingly](https://www.servicedynamics.co.nz/partners/flowingly) - [Checklist Pro](https://lp.servicedynamics.co.nz/partners/checklist-pro) - [Virima](https://www.servicedynamics.co.nz/partners/virima) - [BeyondTrust](https://www.servicedynamics.co.nz/partners/beyondtrust) - Resources - [Resource Hub](https://www.servicedynamics.co.nz/resources) - [Blog](https://blog.servicedynamics.co.nz) - [About Us](https://www.servicedynamics.co.nz/about) [Get in touch](https://www.servicedynamics.co.nz/contact) # Service Dynamics Blog [Who Is The Leading Cherwell Migration Partner for Australia & New Zealand?](https://blog.servicedynamics.co.nz/leading-cherwell-migration-partner-australia-new-zealand) ##### [Who Is The Leading Cherwell Migration Partner for Australia & New Zealand?](https://blog.servicedynamics.co.nz/leading-cherwell-migration-partner-australia-new-zealand) What’s Happening with Cherwell Service Management? Cherwell Service Management, a popular ITSM solution, is reaching end... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/leading-cherwell-migration-partner-australia-new-zealand) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/leading-cherwell-migration-partner-australia-new-zealand) 09 Apr 2025 [Best practice for Enterprise Service Management Portals](https://blog.servicedynamics.co.nz/best-practice-for-enterprise-service-management-portals) ##### [Best practice for Enterprise Service Management Portals](https://blog.servicedynamics.co.nz/best-practice-for-enterprise-service-management-portals) What does a good Enterprise Service Management portal look like? Every enterprise needs a service portal that is not onl... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/best-practice-for-enterprise-service-management-portals) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/best-practice-for-enterprise-service-management-portals) 07 Apr 2025 [What is Atlassian Data Manager?](https://blog.servicedynamics.co.nz/what-is-atlassian-data-manager) ##### [What is Atlassian Data Manager?](https://blog.servicedynamics.co.nz/what-is-atlassian-data-manager) Atlassian Data Manager background Atlassian Data Manager is a new asset management feature that is now available in Jira... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/what-is-atlassian-data-manager) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/what-is-atlassian-data-manager) 02 Apr 2025 [What is a CMDB?](https://blog.servicedynamics.co.nz/what-is-a-cmdb) ##### [What is a CMDB?](https://blog.servicedynamics.co.nz/what-is-a-cmdb) What is a CMDB and What Value Does it Bring to Your Business? A Configuration Management Database (CMDB) is a centralise... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/what-is-a-cmdb) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/what-is-a-cmdb) 12 Feb 2025 [Service Dynamics becomes an official Atlassian Specialised Partner in IT Service Management](https://blog.servicedynamics.co.nz/service-dynamiucs-becomes-an-official-atlassian-specialised-partner-in-it-service-management-in-apac) ##### [Service Dynamics becomes an official Atlassian Specialised Partner in IT Service Management](https://blog.servicedynamics.co.nz/service-dynamiucs-becomes-an-official-atlassian-specialised-partner-in-it-service-management-in-apac) Service Dynamics is pleased to announce that it has become an official Atlassian Specialised Partner in IT Service Manag... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/service-dynamiucs-becomes-an-official-atlassian-specialised-partner-in-it-service-management-in-apac) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/service-dynamiucs-becomes-an-official-atlassian-specialised-partner-in-it-service-management-in-apac) 04 Nov 2024 [Atlassian Team'24 Recap](https://blog.servicedynamics.co.nz/atlassian-team24-recap) ##### [Atlassian Team'24 Recap](https://blog.servicedynamics.co.nz/atlassian-team24-recap) At Team '24 Europe, a slew of product announcements were unveiled at both the main stage keynote and Super Sessions. Her... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/atlassian-team24-recap) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/atlassian-team24-recap) 21 Oct 2024 [Improve the Performance of Your IT Service Desk with Jira Service Management Marketplace Apps](https://blog.servicedynamics.co.nz/improve-performance-of-service-desk-jsm-apps) ##### [Improve the Performance of Your IT Service Desk with Jira Service Management Marketplace Apps](https://blog.servicedynamics.co.nz/improve-performance-of-service-desk-jsm-apps) Your service desk might be busy, but is it really performing well? You can’t judge a Service Desk by isolated metrics li... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/improve-performance-of-service-desk-jsm-apps) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/improve-performance-of-service-desk-jsm-apps) 27 Sep 2024 [Service Dynamics Soars to Atlassian Gold Partnership!](https://blog.servicedynamics.co.nz/atlassian-gold-partner) ##### [Service Dynamics Soars to Atlassian Gold Partnership!](https://blog.servicedynamics.co.nz/atlassian-gold-partner) We're excited to announce that Service Dynamics has officially achieved Atlassian Gold Partner status! This recognition ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/atlassian-gold-partner) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/atlassian-gold-partner) 05 Jul 2024 [Getting the Most From Your IT Service Management Partner](https://blog.servicedynamics.co.nz/getting-the-most-from-your-it-service-management-platform-partner) ##### [Getting the Most From Your IT Service Management Partner](https://blog.servicedynamics.co.nz/getting-the-most-from-your-it-service-management-platform-partner) Most large New Zealand organisations have an IT Service Management (ITSM) platform to manage end-to-end delivery of IT s... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/getting-the-most-from-your-it-service-management-platform-partner) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/getting-the-most-from-your-it-service-management-platform-partner) 14 Jun 2024 [Enterprise Service Management - the fast track to business transformation](https://blog.servicedynamics.co.nz/enterprise-service-management-business-transformation) ##### [Enterprise Service Management - the fast track to business transformation](https://blog.servicedynamics.co.nz/enterprise-service-management-business-transformation) In today's dynamic and interconnected business landscape, companies are constantly seeking innovative solutions to strea... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/enterprise-service-management-business-transformation) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/enterprise-service-management-business-transformation) 30 Apr 2024 [Do you have a continuous improvement plan for your IT service desk? Here's how to build one.](https://blog.servicedynamics.co.nz/do-you-have-a-continuous-improvement-plan-for-your-service-desk-heres-how-you-can-build-one) ##### [Do you have a continuous improvement plan for your IT service desk? Here's how to build one.](https://blog.servicedynamics.co.nz/do-you-have-a-continuous-improvement-plan-for-your-service-desk-heres-how-you-can-build-one) How many times have you heard people complaining that your service desk is too slow to answer or takes too long to fix t... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/do-you-have-a-continuous-improvement-plan-for-your-service-desk-heres-how-you-can-build-one) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/do-you-have-a-continuous-improvement-plan-for-your-service-desk-heres-how-you-can-build-one) 29 Apr 2024 [12 Signs That You Need to Improve Your IT Service Management Strategy](https://blog.servicedynamics.co.nz/you-need-to-improve-your-itsm-strategy) ##### [12 Signs That You Need to Improve Your IT Service Management Strategy](https://blog.servicedynamics.co.nz/you-need-to-improve-your-itsm-strategy) ITSM is an essential element in modern organisations of all sizes, but not all ITSM strategies or tools are created equa... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/you-need-to-improve-your-itsm-strategy) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/you-need-to-improve-your-itsm-strategy) 08 Apr 2024 [The benefits of bringing Enterprise Service Management best practices to other departments](https://blog.servicedynamics.co.nz/bringing-esm-practices-to-other-departments) ##### [The benefits of bringing Enterprise Service Management best practices to other departments](https://blog.servicedynamics.co.nz/bringing-esm-practices-to-other-departments) ITSM encompasses various workplace technologies and tech-based processes found in every department of modern businesses.... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/bringing-esm-practices-to-other-departments) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/bringing-esm-practices-to-other-departments) 03 Apr 2024 [Cherwell Service Management (CSM) End-Of-Life FAQ](https://blog.servicedynamics.co.nz/cherwell-service-management-csm-end-of-life-faq) ##### [Cherwell Service Management (CSM) End-Of-Life FAQ](https://blog.servicedynamics.co.nz/cherwell-service-management-csm-end-of-life-faq) Why is CSM at end of life? Cherwell Service Management (CSM) has been helping organisations of every variety streamline ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/cherwell-service-management-csm-end-of-life-faq) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/cherwell-service-management-csm-end-of-life-faq) 07 Nov 2023 [Atlassian Automation Package Upgrade](https://blog.servicedynamics.co.nz/atlassian-automation-package-upgrade) ##### [Atlassian Automation Package Upgrade](https://blog.servicedynamics.co.nz/atlassian-automation-package-upgrade) Atlassian are launching a new automation packaging model for all cloud Jira products (Jira Software, Jira Service Manage... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/atlassian-automation-package-upgrade) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/atlassian-automation-package-upgrade) 26 Oct 2023 [ITSM Tool Shortlisting process](https://blog.servicedynamics.co.nz/itsm-tool-shortlisting-process) ##### [ITSM Tool Shortlisting process](https://blog.servicedynamics.co.nz/itsm-tool-shortlisting-process) This guide provides a high-level overview of what’s involved in our approach to shortlisting ITSM tools for New Zealand ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/itsm-tool-shortlisting-process) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/itsm-tool-shortlisting-process) 22 Aug 2023 [Leveraging ServiceNow Integrations with BeyondTrust](https://blog.servicedynamics.co.nz/leveraging-servicenow-integrations-with-beyondtrust) ##### [Leveraging ServiceNow Integrations with BeyondTrust](https://blog.servicedynamics.co.nz/leveraging-servicenow-integrations-with-beyondtrust) ServiceNow customers can improve technical support and service efficiency by leveraging ServiceNow integrations with Bey... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/leveraging-servicenow-integrations-with-beyondtrust) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/leveraging-servicenow-integrations-with-beyondtrust) 09 Jun 2023 [What is IT Service Management?](https://blog.servicedynamics.co.nz/what-is-it-service-management) ##### [What is IT Service Management?](https://blog.servicedynamics.co.nz/what-is-it-service-management) Information technologies now encompass and incorporate tasks and responsibilities across entire organisations. Managing ... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/what-is-it-service-management) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/what-is-it-service-management) 02 May 2023 [The 2023 Microsoft Vulnerabilities Report – 10th anniversary edition](https://blog.servicedynamics.co.nz/2023-microsoft-vulnerabilities-report-10th-anniversary-edition) ##### [The 2023 Microsoft Vulnerabilities Report – 10th anniversary edition](https://blog.servicedynamics.co.nz/2023-microsoft-vulnerabilities-report-10th-anniversary-edition) The Microsoft Vulnerabilities Report is proudly celebrating its tenth year. Since the report debuted in 2013, it has gar... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/2023-microsoft-vulnerabilities-report-10th-anniversary-edition) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/2023-microsoft-vulnerabilities-report-10th-anniversary-edition) 31 Mar 2023 [Six Key Elements of a successful IT Service Management Strategy](https://blog.servicedynamics.co.nz/six-key-elements-of-a-successful-it-service-management-strategy) ##### [Six Key Elements of a successful IT Service Management Strategy](https://blog.servicedynamics.co.nz/six-key-elements-of-a-successful-it-service-management-strategy) The delivery and effective management of Enterprise IT service management (ITSM) is a critical aspect for the success of... [LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.servicedynamics.co.nz/six-key-elements-of-a-successful-it-service-management-strategy) [Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.servicedynamics.co.nz/six-key-elements-of-a-successful-it-service-management-strategy) 14 Feb 2023 [Prev](https://blog.servicedynamics.co.nz/page/1) [1](https://blog.servicedynamics.co.nz/page/1) [2](https://blog.servicedynamics.co.nz/page/2) [3](https://blog.servicedynamics.co.nz/page/3) [Next](https://blog.servicedynamics.co.nz/page/3) ##### Subscribe to get latest posts straight to your inbox 👇 ##### Popular Posts [Does your Service Management solu...](https://blog.servicedynamics.co.nz/does-your-service-management-solution-meet-the-needs-of-a-modern-organisation) 25 October, 2021 [Are your medical devices protecte...](https://blog.servicedynamics.co.nz/are-your-medical-devices-protected-from-cyber-attacks) 14 September, 2021 [Understanding NZ Governments Upda...](https://blog.servicedynamics.co.nz/understanding-updated-zealands-government-procurement-rules) 20 November, 2025 [![Service Dynamics Logo - White](https://www.servicedynamics.co.nz/hubfs/Service%20Dynamics%20Logo%20-%20White.png)](https://blog.servicedynamics.co.nz/) Service Dynamics is a New Zealand-based IT Service Management (ITSM) and Enterprise Service Management (ESM) consultancy. Service Dynamics specializes in consulting, implementation, and managed optimisation for HaloITSM, Jira Service Management (Atlassian), ServiceNow, and Ivanti across NZ enterprise and public sector organisations. [linkedin](https://www.linkedin.com/company/service-dynamics-nz/) [share-alt](https://blog.servicedynamics.co.nz) [envelope](https://www.servicedynamics.co.nz/contact) © 2026 Service Dynamics. 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